Frequently Asked Questions

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Frequently Asked Questions

Frequently Asked Questions

Purchase Contract Process

Visar Contract Process

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Is Visar Components an agent/distributor?

We are a HTC TAEJIN Technology (HTC Korea) agent in the Southeast Asia (SEA) and South American region.

We also are a Jimson Electronics (Xiamen) Exclusive Servicing & Marketing Agency distributor, which covers a full range of Film Capacitors.

 

What are the qualifications of Visar Components?

1. ISO certified

We are an ISO 9001:2015 certified company. Our certificate can be found here.

Certificate No: Q-9862/20

 

2. BizSAFE certified

We are bizSAFE Level 3. Our certificate can be found here.

Certificate No: E36526

We cover defects resulting from faulty/defective parts, materials or manufacturing should such defects be revealed within 12 months of purchase. The device is considered defective if it fails to perform the stated function in techical documentations/operation manuals or other relevant documents.

The warranty however, does not cover parts being used as a result of natural use, leading to wear and tear.

New and original parts would be supplied in the event that the parts are faulty.

Local Delivery

For available stock, please allow for 2-4 business days for delivery. Purchases of S$25 and above are eligible for local free delivery, else there will be a delivery fee surcharge of S$10 for delivery.

 

Delivery to restricted areas

Delivery into Jurong Island, Sentosa and other restricted areas would have a delivery charge of S$22.

 

Self-collection

We also do allow for self-collection. All self-collections require a notice of one day in advance. This would allow for processing of goods and documentation.

Credit Card Payments

We accept Visa, Mastercard, and American Express payments from customers worldwide. For credit card transactions, a minimum order of S$10 is required.

All credit card payments are secured by STRIPE.

 

Paylah / PayNow

We accept Paylah/PayNow as well.

 

Cash Payments

Cash Payments are also accepted. Do contact us for more details if you would like to make a purchase with cash.

We have an outstanding group of individuals that work together to check and ensure that all products meet the requirements before delivery or shipment is done.