Terms & Conditions
Terms & Conditions
1. Information About Us
1.1 https://visarcomponents.com is a site operated by VISAR COMPONENTS PRIVATE LIMITED. We are registered in Singapore under Business Registration Number 200917358W and with our registered office at 9010 Tampines Street 93 #04-103 Tampines Industrial Park A Singapore 528844. Our GST Registration Number is 200917358W.
2. Service Availability
2.1 Our site services people worldwide governed by respective countries’ terms and conditions. Orders are subject to approval by all official agencies involved.
3. Your Status
3.1 By placing an order through our various communication channels, you warrant that you are legally capable of entering into legally binding contracts.
4. How the Contract is formed between You and Us
4.1 After placing an online order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to deliver a Product.
All orders are subjected to acceptance by us, and we will confirm such acceptance to you through email. The contract between us (“the Contract”) will only be formed when the order has been accepted AND goods have been secured.
4.2 Orders are however subjected to actual stock availability and current market situation, item orders may be replaced with alternatives subjected to a written confirmation with you. For items that cannot be replaced, we will contact you to give you the option to cancel the order even if it has been accepted. If payment has been made, you will be refunded the amount paid.
4.3 All orders placed online will be fulfilled within 2-4 business days unless stated otherwise. Business days exclude Saturday, Sunday and Public Holidays.
4.4 You are obliged to make payment in full by the payment option you selected when you check-out your orders.
4.5 Each batch of goods may differ due to manufacturing constraints. In the event if you are not satisfied with any product, you may return to us within 5 days after delivery. The Product must be unused, in its original condition and it must not be a pre-order product. Please refer to our refund policy stated under "Our Refund Policy".
5. Our Status
5.1 We may provide links on our site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking that the products you purchase from those companies to whom the websites we have provided a link to will be of satisfactory quality.
6. Price and Payment
6.1 The price of any Product will be as quoted on our site but are subjected to change, especially in cases of obvious error.
6.2 Our site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you.
If a Product’s correct price is higher than the price stated on our site we might at our discretion decide to honour the lower (incorrect) price or either contact you for discussions before dispatching the Product, or reject your order and notify you of such rejection.
6.3 We are under no obligation to provide the Product to you at the incorrect (lower) price even after we have provided you with an email confirmation.
7. RMA - Return Merchandise Authorization. RTV - Return to Vendor
7.1 An RMA/RTV is defined as, but not limited to, the understanding that you, the customer, would like to return the merchandise to us for varied reasons, and hence an investigation and need for authorization will begin to process.
7.2 Should you wish to issue an RMA/RTV, please note the RMA/RTV is only valid if Visar Components Private Limited received all affected merchandise within 7 days from the date the RMA/RTV was issued.
7.3 The RMA/RTV process will take approximately 7 working days after Visar Components Private Limited received the affected merchandise.
7.4 Please note that all information requested by Visar Components Private Limited is mandatory to assist in the RMA/RTV process and failure to cooperate will result in the RMA/RTV being invalid.
7.5 Visar Components Private Limited reserves the right to halt or reject the RMA/RTV should any information requested is deemed ambiguous.
7.6 Should the RMA/RTV prove to be invalid for specified reasons, you will be obligated to make the stipulated payment amount to Visar Components Private Limited.
7.7 Should the RMA/RTV prove to be valid for specified reasons, a credit note will be issued to you and further discussions between both parties will take place through electronic-mail (e-mail) before coming to an agreement from both parties.
8. Our Refund Policy
7.1 When you return a Product to us (for instance, because you claim that the Product is defective, or you are not satisfied with the Product), we will examine the returned Product. Provided we are satisfied with the condition of the Product following our examination, we will either replace the item (if returned owing to a defect) or provide you with a refund. If you have requested a refund, we will usually refund any monies received from you using the same method originally used to pay.
7.2 Products returned by you because of a defect or within the five-day cooling-off period will be refunded in full after delivery costs have been deducted.
7.3 A claim by you that the quantity of the Products delivered falls short of the quantity ordered shall be notified to us within 2 days from the date of delivery. If you do not notify us accordingly, we shall have no liability in respect of such shortfall, and you shall be bound to pay the price as if the quantity of the Products had been delivered in accordance with the Contract.
7.4 The cost of return transportation is to be covered by you.
9. Our Liability
8.1We warrant that any Product purchased from us through our site is Original Manufacturer Parts and provide 90 Days Warranty unless specified otherwise and agreed by both parties.
88.2 Our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product.
9.1 All notices given by you to us must be given to VISAR COMPONENTS PRIVATE LIMITED at 9010 Tampines Street 93 #04-103 Tampines Industrial Park A Singapore 528844. We may give notice to you either via an e-mail or postal address that you provided to us when placing an order.
11. Events Outside our Control
10.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
10.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (but without limitation) the following:
10.2.1 strikes, lock-outs or other industrial action;
10.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
10.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
10.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
10.2.5 impossibility of the use of public or private telecommunications networks; or
10.2.6 the acts, decrees, legislation, regulations or restrictions of any government.
10.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
11.1 If we fail, at any time during the term of a Contract, to insist upon the strict performance of any of your obligations under the Contract or any of these Terms and Conditions, or if we fail to exercise any of the rights or remedies to which we are entitled to under the Contract, this shall not relieve you from compliance with such obligations nor constitute a waiver of such rights or remedies.
11.2 A waiver by us of any default shall not constitute a waiver of any subsequent default.
11.3 No waiver by us of any of these Terms and Conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
12.1 If any of these Terms and Conditions or any provisions of a Contract are determined by any certified neutral authority, or certified authority by both parties, to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
14. Entire Agreement
13.1 These Terms and Conditions and any document expressly referred to in them represents the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether verbally or in writing.
13.2 We each acknowledge that, by entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other and that nothing may be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these Terms and Conditions.
13.3 Neither of us shall have any remedy in respect of any untrue statement made by the other, whether verbally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these Terms and Conditions.
15. Our Right to Vary these Terms and Conditions
14.1 We have the right to revise and amend these Terms and Conditions for an unbounded set of time while this company is in operation.
14.2 You will be subjected to the Policies, Terms and Conditions in force at the time the goods have been secured by you, unless any change to those Policies or these Terms and Conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you),
or if we notify you of the change to those Policies, Terms and Conditions before we provide you with the Order Confirmation (in which case we have the right to assume that you have accepted the change to the Terms and Conditions, unless you notify us to the contrary within five working days of receipt by you of the Products).
16. Law and Jurisdiction
15.1 Contracts for the purchase of Products through our site (https://visarcomponents.com) will be governed by the Law of Singapore. Any dispute arising from, or related to, such Contracts shall be subjected to the non-exclusive jurisdiction of the Courts of The Republic of Singapore.